Skip to main content

Accessibility services and ADA compliance

Mesa County is committed to ensuring equal access to all public programs, services, activities, and facilities. In accordance with Title II of the Americans with Disabilities Act (ADA), Mesa County provides reasonable modifications and auxiliary aids free of charge to ensure effective communication.

Need assistance participating in a public meeting or event? Or do you need to report an accessibility issue? Use the options below to submit your request or feedback.

Contact information for assistance, grievance, or complaints

Please fill out the accommodations form as soon as possible, but no later than 48 hours before the scheduled event.

Grievance procedure and timeline

Filing within 60 calendar days of the incident

  • This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA").
  • It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by Mesa County.
  • The County's Personnel Policy governs employment-related complaints of disability discrimination.
  • All complaints must be in writing and contain information about the alleged discrimination.
  • The complaint shall include the name, address, phone number of complainant and location, date, and description of the problem.
  • Upon request, alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities.
  • The complaint should be submitted by the grievant or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to the Facilities Director and ADA Coordinator.

Initial meeting within 15 days after receipt of the compliant

  • The Facilities Director or his/her designee will meet with the complainant to discuss the complaint and the possible resolutions.

Written response within 15 days after the meeting

  • Within 15 calendar days of the meeting, the Facilities Director or the designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape.
  • The response will explain the position of Mesa County and offer options for substantive resolution of the complaint.

Appeal option

  • If the response of the Facilities Director or the designee does not satisfactorily resolve the issue, the complainant or his/her designee may appeal the decision to the County Administrator within 15 calendar days after receipt of the response. 

 

Facilities Director

Phone: 970-244-3230
Email: Web-Facilities@mesacounty.us

Mail 
Department 5024
P.O. Box 20,000
Grand Junction, CO 81502-5001

 

County administrator grievance procedure

  • Within 15 calendar days after receipt of the appeal, the County Administrator or a designee will meet with the complainant to discuss the complaint and possible resolutions.
  • Within 15 calendar days after meeting, the County Administrator or the designee will respond in writing, and, where appropriate, a format accessible to the complainant, with a final resolution of the complaint.
  • All written complaints received by the Facilities Director or a designee, appeals to the County Administrator or a designee, and responses from these two offices will be retained by Mesa County for at least three years.

County administrator contact information

Phone: 970-244-1885
Email: mcadmin@mesacounty.us

Mail
Department 5010
P.O. Box 20,000
Grand Junction, CO 81502-5001